Customers of cloud services exercise a variety of use cases, each of which differs from the others in terms of billing and provisioning requirements. This comes as no surprise at a time when offering “as a service” is the new norm. This trend is also causing many CSPs to overspend on do-it-yourself provisioning and billing stacks that must be re-customized for any client requests, usually without the reliability, scalability, and security needed for modern digital business. But none of this is necessary.
Read the new e-book from RackNap and Microsoft, “An Engine for CSP Growth,” for the keys to simply accommodate customers’ individual needs without modifying the billing system each time, while continually ensuring reliable provisioning and billing management. You’ll see how the three must-haves for modern CSP provisioning and billing can reduce operational costs by 40% while providing all this:
- Seamless subscriber life-cycle management at scale for upgrades, downgrades, or pauses.
- Reliable customer support for billing queries.
- Intuitive UI for the service provider and its customers.
- Real-time or near real-time analytics for usage and the generation of alerts based on usage thresholds.